Frequently Asked Questions (FAQ)

Product & Care

What makes FLULOOM bras different from traditional wireless bras?

Unlike traditional wireless bras that can roll, dig, or lose shape over time, FLULOOM features a flexible W-shaped jelly support structure, wider side wings, and buttery-soft seamless fabric to create a smooth, comfortable fit for everyday wear.

Does it support fuller busts?

Yes. The wide underband, reinforced bonding, and weight-distributing straps help provide comfortable everyday support for fuller bust sizes, delivering a natural shape without a heavy push-up feel.

Will it show under T-shirts or tight tops?

No. The seamless construction and ultra-smooth fabric help create an invisible look under most fitted tops, making it ideal for everyday wear.

How should I wash and care for my FLULOOM bra?

Place your bra in a mesh laundry bag, wash in cold water on a gentle cycle, and lay flat to dry. Do not tumble dry, as high heat can damage the jelly support structure and elastic performance.

Orders & Shipping

How long does processing and shipping take?

Orders are typically processed within 1–3 business days. Once shipped, you will receive a tracking confirmation email to monitor your delivery.

How can I track my order?

As soon as your order is dispatched, a confirmation email with a tracking number and logistics link will be sent to your registered email address.

Can I change or cancel my order?

If you need to change your shipping address or cancel an order, please contact us immediately at service@fluloom.com. Once an order has been shipped, we are unable to cancel or modify it.

Customer Support & Assistance

How do I choose the right size?

Please refer to our Size & Fitting Guide page or check the specific Size Chart image on each product page. If you are between sizes or need personalized sizing help, feel free to contact our support team.

How can I contact customer support?

For any questions regarding your order, products, or sizing, please email us at service@fluloom.com. Our customer support team will respond within 24 hours (Monday – Sunday, 9:00 AM – 7:30 PM GMT+8).