Terms of Service

Last Updated: October 5, 2026

Welcome to fluloom.com (the “Site”). This website is operated by Guangzhou Wanwan Trading Co., Ltd. (hereinafter referred to as “FLULOOM,” “we,” “us,” or “our”).

By visiting our Site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

1. General Conditions & Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.

  • Acceptable Use: You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • Service Refusal: We reserve the right to refuse service to anyone for any reason at any time.
  • Security: You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks via secure payment gateways.

2. Intellectual Property Rights

All content included on this Site—including but not limited to text, graphics, logos, brand names, product photography, video clips, digital downloads, data compilations, and software—is the property of FLULOOM or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

  • Trademarks: FLULOOM and Mesvaytel are registered or pending trademarks owned or licensed by our operating entity. You are strictly prohibited from using our logos, branding, or product imagery for commercial purposes without our express written permission.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of the Site. You may not download (other than page caching), modify, copy, reproduce, or resell any portion of the Site.

3. Products, Pricing & Inventory Availability

  • Product Descriptions: We make every effort to display as accurately as possible the colors, features, and details of our seamless jelly bras and products. However, we cannot guarantee that your computer monitor’s display of any color will be completely accurate.
  • Pricing & Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without prior liability.
  • Errors & Omissions: Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

4. Order Acceptance & Refusal

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

  • Quantity Limits: We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
  • Order Cancellation: In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made.

5. Billing & Account Accuracy

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

6. Third-Party Links & Tools

Certain content, products, and services available via our Service may include materials from third parties (e.g., payment gateways, logistics tracking, advertising pixels).

Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or services.

7. Disclaimer of Warranties & Limitation of Liability

  • “As Is” Basis: We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.
  • Limitation of Liability: In no case shall FLULOOM, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits, lost revenue, lost savings, or loss of data—arising from your use of the Site or any products procured using the Service.

8. Indemnification

You agree to indemnify, defend, and hold harmless FLULOOM and our parent company, subsidiaries, affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

9. Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People’s Republic of China (or applicable operating jurisdiction of Guangzhou Wanwan Trading Co., Ltd.), without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or your purchase shall first be attempted to be resolved through friendly negotiation by contacting service@fluloom.com.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Brand: FLULOOM
  • Email: service@fluloom.com
  • Company: Guangzhou Libra E-commerce Co., Ltd.
  • Address (Not For Return): No.334 Shinan Avenue, Nansha District, Guangzhou City, Guangdong Province, China (511453)
  • Business Hours: Monday – Sunday (9:00 AM – 7:30 PM GMT+8)